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Improving Business Operations at CPA Atlantic School of Business

#CRM#Process Improvement#CPA

CPA Atlantic School of Business (CPA ASB) recently underwent a significant change by adopting a new Association Management Software, iMIS EMS, as its core business system. To facilitate this major transition, the organization partnered with Objeto, a consultancy firm specializing in business operations and data management. This collaboration yielded several concrete benefits that directly impact the school's operational capabilities, financial standing, and quality of education.

Operational Efficiency

One of the most straightforward yet impactful contributions Objeto made was in enhancing operational efficiency. By employing the SIPOC methodology, which focuses on Suppliers, Inputs, Process, Outputs, and Customers, Objeto was able to break down complex workflows into more manageable tasks. This level of detail not only improved the clarity of each process but also made it easier for faculty and staff to complete tasks efficiently. Simplifying these processes meant that the organization could accomplish its goals faster and with fewer resources, thereby potentially reducing operational costs.

Stakeholder Alignment

Another critical area where Objeto made a difference was in stakeholder alignment. The consultancy ensured that everyone involved, from faculty and administrative staff to external partners, understood the processes and changes. This unified understanding significantly reduced delays caused by misunderstandings or lack of information, leading to quicker decision-making and smoother implementation of changes. In an educational setting, where timely updates and decisions can impact a student’s academic progress, this alignment is invaluable.

Risk Mitigation

Data management is an often-overlooked aspect of business operations, especially in nonprofits, which might not have the resources to focus on this crucial element. Objeto's work in data mapping proved to be a vital asset in identifying sensitive and risky data, facilitating better tracking and reporting systems. By knowing where risks lie, CPA ASB can take necessary precautions to prevent data breaches, thereby avoiding potential legal complications and safeguarding the institution's reputation.

Improved Decision-making

Another area that gained from Objeto’s expertise was decision-making. The consultancy's comprehensive review of CPA ASB’s internal processes and data sets enabled the organization's management to make informed decisions based on factual insights. These decisions can range from strategic planning to real-time adjustments in curriculum or faculty allocation, all contributing to improved educational outcomes for students.

Resource Optimization

Objeto also identified areas within the organization where automation could be beneficial, which has far-reaching implications. By automating routine administrative tasks, the faculty and staff are freed up to focus on what truly matters: the students. This not only improves the quality of education provided but also allows the institution to allocate human resources where they add the most value.

Enhanced Collaboration

Lastly, Objeto employed modern collaboration tools like Miro boards to streamline communication among team members. Enhanced collaboration speeds up problem-solving and allows for quicker project completion. In an educational nonprofit where resources are often limited, this efficiency can be a game-changer in implementing new educational initiatives or program improvements.

In conclusion, Objeto’s consultancy work has delivered tangible, long-lasting benefits to CPA Atlantic School of Business. By focusing on operational efficiency, stakeholder alignment, risk mitigation, decision-making, resource optimization, and enhanced collaboration, Objeto has laid the groundwork for a more agile, responsive, and effective educational institution.

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