Insights

Exploring ideas.

Our perspectives and thoughts on technology in the nonprofit world

Process Automation

Data Driven Member Engagement Through Service Journeys

Service journeys offer a tangible and effective means of understanding how members engage with your organization. By envisioning each member as part of a coherent flow, complete with a beginning, middle, and end, you gain valuable insights into their interactions.

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Process

Improving Business Operations at CPA Atlantic School of Business

Delivery

Project Management Best Practices for Technology Implementations

CRM

The CRM Paradox

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